Problem
Every second between a sighting and a dispatched crew counts
Operators and programmes need a clear way to escalate, mobilise, and keep an auditable record — without waiting on opaque vendor chains.
Spill Response
Spill Response
Retainer and call-out response. Response speed is SORBA's core service promise.
Approach
Retainer and call-out, with tiered mobilisation
Spill Response covers retainer readiness and call-out surge. Crews, bases, and sorbent systems are staged for Delta access realities — including creek logistics by boat.
Retainer
Contracted readiness with agreed acknowledgement and mobilisation postures for priority assets and programmes.
Call-out
On-demand response for incidents outside a retainer — same reporting path, clear commercial follow-up after stabilisation.
Evidence
Timestamps, status, and close-out documentation
Incident handling is built for an append-only trail: report → acknowledge → triage → dispatch → on site → contained → closed. Public case studies require client consent before publication.
Related case studies appear here once consent records are attached.
CTA
